// faq
Straight answers.
If you don't see your question here, get us on a call — we'd rather over-explain than oversell.
What does 'exclusive' actually mean?+
Every call, lead, and appointment is sold to one buyer — you. No ping trees, no resale, no shared lists. The consumer is matched to your brand only.
How do you handle TCPA compliance?+
We capture live one-to-one consent on every record. Recordings, IP, timestamp, publisher URL, and the consent language are stored and available on request.
What's the replacement policy?+
Calls auto-credit for duplicates, sub-buffer hang-ups, and wrong numbers. Leads are replaced or credited for bad data, duplicates, and fake submissions. Appointments are re-set or credited on no-shows. Replacement criteria are spelled out in the IO before you go live.
How fast can buyers go live?+
Most buyers go live within 3–5 business days. Onboarding covers your buy box, hours of operation, CRM posting, and a soft-launch volume ramp.
What verticals do you serve?+
We operate across 25+ verticals in nine categories: Insurance, Home Services, Legal, Financial, Addiction / Rehab, Auto Services, Moving, Telecom, and Real Estate. Custom verticals are available on request.
How does pricing work?+
Pricing varies by vertical, state, and quality filters. Pay-per-call is billed per qualified call past its buffer. Pay-per-lead is billed per delivered exclusive lead. Pay-per-appointment is billed only when the prospect actually shows. No monthly fees, no contracts — you only pay for production.
What is buffer-time billing on calls?+
You only pay once a call crosses its billable buffer — typically 30–120+ seconds depending on the vertical. Duplicates, hang-ups, and wrong numbers auto-credit before your invoice closes.
Where do calls and leads come from?+
Owned-and-operated media — paid search, paid social, native, and connected TV — managed by an in-house buying team. No affiliates, no co-reg, no incentivized traffic.
Which CRMs do you integrate with?+
We deliver directly into AgencyZoom, Vanillasoft, GoHighLevel, Salesforce, and custom webhook endpoints. Leads and appointments post in real time.
Do you offer a publisher / affiliate program?+
Yes. Publishers get top-tier payouts on exclusive pay-per-call and pay-per-lead offers, real-time reporting, a dedicated affiliate manager, and compliance support. Average PPC payouts run $45–$180 and PPL $35–$135.
How and when do publishers get paid?+
Weekly and NET-7 payment options once you ramp. Methods include Wire, ACH, and Payoneer — paid on time, every time.
Do I need a long-term contract?+
No. There are no monthly fees and no long-term contracts. You only pay for the calls, leads, and appointments that actually produce.
Are calls recorded?+
Yes. Every call is recorded and scored. You can listen, provide dispositions, and feed outcomes back to us so quality tightens week over week.
How do pay-per-appointment confirmations work?+
We confirm every appointment by phone and SMS, then send reminders the day before. If a consumer needs to reschedule, our floor handles it. You only pay when they actually sit down with you.