Privacy Policy

Ring on Demand ("Ring on Demand," "we," "us," or "our") respects your privacy. This Privacy Policy describes the personal information we collect through our websites, lead forms, and call-routing services, how we use and share it, and the choices you have.

Information we collect

• Information you provide: name, email, phone number, address, employment or homeownership status, insurance or service interests, and other information you submit on our forms or speak with our agents.
• Call information: phone number, call time and duration, caller location (when available), call recordings, and IVR responses.
• Automatically collected: IP address, device and browser information, referring URL, pages viewed, and analytics events.
• From third parties: information from publishers, lead generators, advertising platforms, and verification vendors used to confirm consent.

How we use information

• To route calls and deliver leads to the buyer who has contracted exclusive access.
• To verify consent under the TCPA and other applicable laws.
• To operate, maintain, and improve our websites and services.
• To prevent fraud, abuse, and unauthorized activity, and to enforce our agreements.
• To comply with legal obligations and respond to lawful requests.

How we share information

We share information with:

• Buyers: the exclusive buyer matched to your inquiry, so they can contact you about the products or services you requested.
• Service providers: hosting, call tracking, analytics, consent verification, CRM, and customer support vendors acting on our behalf.
• Legal and safety: when required by law, subpoena, or to protect rights, property, or safety.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

Your choices

• Do Not Call: you may ask to be placed on our internal Do Not Call list by emailing privacy@ringondemand.com.
• Opt out of marketing: follow the unsubscribe link in any marketing email or reply STOP to text messages.
• State privacy rights: residents of California and other states with comprehensive privacy laws may have rights to access, correct, delete, or limit use of their personal information. To exercise these rights, email privacy@ringondemand.com.

Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings and consent records are retained for the period required by applicable consumer-protection laws.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Children

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact us

Privacy questions: privacy@ringondemand.com.